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DeCS
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Descriptor English:
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Call Centers
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Descriptor Spanish:
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Centrales de Llamados
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Descriptor Portuguese:
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Call Centers
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Synonyms English:
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Call Center
Center, Call
Centers, Call
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Tree Number:
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L01.178.181
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Definition English:
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A facility set up for the purpose of handling large volumes of telephone calls. Call Centers typically utilize some form of computer automation for receiving, dispatching, screening, logging and forwarding telephone calls. |
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History Note English:
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2017
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Allowable Qualifiers English:
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Record Number:
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56816
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Unique Identifier:
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D000070456
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Occurrence in VHL:
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Similar:
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DeCS CID-10 SciELO LILACS LIS
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